Terms and Conditions

Last updated: 12/2/2024

1. Acceptance of Terms

By accessing and using Sengo AI, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service.

2. Service Description

Sengo AI is a SaaS (Software as a Service) platform that provides AI-powered content generation services, including but not limited to:

  • Blog post generation
  • Social media content creation
  • Product descriptions
  • Email marketing content
  • SEO optimization suggestions

Our service utilizes OpenAI's API to generate content. While we strive to provide high-quality output, users should review and edit generated content as needed.

3. User Accounts and Authentication

To access our services, you must:

  • Be at least 18 years old
  • Create an account with accurate information using email registration or Google OAuth
  • Maintain the security of your account credentials
  • Promptly notify us of any unauthorized access
  • Be responsible for all activities under your account
  • Not share your account credentials with unauthorized users

4. Payment Processing and Subscriptions

Our payment terms include:

  • All payments are processed securely through Stripe, our third-party payment processor
  • We do not store any sensitive card information; all payment details are handled by Stripe
  • Subscription fees are billed in advance on a recurring basis
  • Free trial periods may be offered at our discretion
  • Refunds are handled according to our refund policy
  • Prices may be subject to change with prior notice
  • You are responsible for any applicable taxes or fees

Subscription plans available:

  • Free Plan
  • Pro Plan
  • Premium Plan

Users have the ability to cancel or update their current subscription at any time. When interacting with subscriptions, a preview will be provided to clearly show what charges will be applied.

5. Data Privacy and Usage

Regarding your data and privacy:

  • We do not use your generated content or data for AI training purposes
  • Your content remains your intellectual property
  • We collect only necessary information for service operation and improvement
  • Authentication data is processed securely through Google OAuth when applicable
  • We adhere to strict data protection standards and privacy laws

6. Intellectual Property Rights

Regarding content and intellectual property:

  • You retain rights to content you generate using our service
  • You are responsible for ensuring generated content doesn't violate third-party rights
  • We maintain rights to our AI models and technology
  • Generated content should comply with our content guidelines
  • Our brand assets and technology remain our exclusive property

7. Prohibited Uses

Users must not:

  • Generate content that violates laws or regulations
  • Attempt to reverse engineer our AI systems
  • Use the service to generate spam or harmful content
  • Share account access with unauthorized users
  • Use the service for illegal or unauthorized purposes

8. Service Limitations

Please be aware that:

  • Service availability may vary and is not guaranteed 24/7
  • Content generation is subject to our fair usage policy
  • We reserve the right to modify or discontinue features
  • Generated content may require human review and editing

9. Termination

We reserve the right to:

  • Suspend or terminate accounts that violate these terms
  • Modify or discontinue the service at any time
  • Refuse service to anyone for any reason
  • Delete account data after termination

10. Third-Party Services

Our service integrates with the following third-party services:

  • OpenAI API for content generation
  • Stripe for payment processing
  • Google OAuth for authentication
  • Each third-party service is subject to its own terms and privacy policies
  • We are not responsible for the practices of third-party services

11. Contact Information

For questions about these Terms of Service, please contact us:

Email: contact@sengo.ai